Customer Relations

With a forward-thinking, value-driven business philosophy, we have become a widely recognized global provider of advanced materials to the coatings, industrial manufacturing and printing & packaging industries. We help organizations implement new products as well as solve their toughest technology issues.  

Our mission is to anticipate the solutions that our customers need to successfully compete in the markets in which they serve. We strive to consistently deliver innovative products which gives us the ability to help them identify opportunities, execute solutions, and achieve their goals. Our experts listen closely to their needs and provide recommendations to achieve the very best results.

At the core of each customer relationship are Michelman Values, two of which are Integrity and Respect. Integrity means we keep our commitments to our customers, protect confidentiality, and insist on uncompromising quality from our people, our products and our processes. Respect means we do what is right and are committed to protecting the environment. Not only are our solutions environmentally friendly, they sustain our customers’ futures. 

All of our customers have access to Michelman exclusives and capabilities including:

  • Centers of Product Development and Manufacturing based on three continents
  • A thorough understanding of the value chain and drivers of many industries
  • Regulatory Affairs knowledge that is ahead of the dynamic regulatory curve – for product design, market entry timing, and customer support
  • Exclusive product customization when the opportunity merits