To all our suppliers, we pledge to:
- Work to maintain and enhance our relationship through the practice of the highest standards of business ethics, professional courtesy, and competent conduct.
- Protect the confidentiality of supplier identity, proprietary information, specifications, and price quotations.
- Explain as clearly and fully as possible the reasons for our purchasing decisions.
In return, we ask our suppliers to:
- Provide the highest value goods and services based on product performance, quality, fair pricing, technical service, delivery and sales support.
- Demonstrate cooperation and flexibility in working with us.
- Maintain the confidentiality of all information learned at Michelman, including information concerning our raw materials, markets, customers, product lines, and technologies.
- Keep all pertinent Michelman departments fully informed of new products, technologies, and market conditions which could impact our business.
- Act as an extension of our sales force by bringing new innovative opportunities to us whenever possible.
By working together within this framework, both of our businesses will benefit from our association.