Americas

Director, Information Technology

Job Location: Americas

Job Category:

Job Schedule: Full Time

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General Summary

Michelman is seeking a dynamic and visionary leader to oversee our IT operations, encompassing help desk services, infrastructure, cybersecurity, enterprise applications, business intelligence and data platforms. This role will be pivotal in shaping and implementing strategic IT initiatives that align with Michelman’s business objectives while also overseeing daily business operations that ensure efficient IT support, robust infrastructure, strong cybersecurity measures, secure customized systems and data systems enabling strategic decision making.

The successful candidate will lead and mentor a diverse IT team, fostering a culture of continuous improvement and innovation, while collaborating with other departments to integrate technology solutions that enhance business processes and drive growth. Our ideal candidate will bring a balance of technical expertise, leadership acumen and business insight to drive innovation, manage risk and deliver exceptional service across a global organization.

Primary Responsibilities

Strategic IT Leadership

• Develop and execute long-term strategies that support organizational goals and technology advancements
• Establish governance frameworks to guide project execution, resource allocation and policy creation
•  Collaborate with Michelman’s IT and leadership team members to align departmental initiatives with business growth and strategic priorities
• Coordinate major IT projects and change initiatives, ensuring alignment with strategic goals and successfully deliver projects through effective planning and execution

Infrastructure & Security Leadership

• Lead the Enterprise Infrastructure and Cybersecurity teams, fostering a culture of continuous improvement and innovation
• Evaluate, adopt and champion new technologies to enhance infrastructure capabilities and efficiency
• Oversee the management of the infrastructure budgets, directing the allocation of spend to support strategic priorities, conducting reviews with team and forecasting expected variances
• Develop, monitor and interpret infrastructure performance reports for both cybersecurity posture and user support, providing strategic insights to leadership
• Create and deploy procurement strategies to support IT and business objectives while continually assessing vendor efficacy and ensuring cost-effective and timely acquisitions of services and goods

Applications & Data Leadership

• Oversee the enterprise application ecosystem, including JD Edwards ERP, Microsoft SQL Server, IBM Planning Analytics and Microsoft-based data warehouses
• Provide leadership and strategic direction to the Application Development, ERP and BI & Reporting teams
• Champion data governance, integration, and analytics strategies to support enterprise-wide decision-making

IT Help Desk Services

• Oversee the Enterprise Infrastructure Service Desk Manager and direct reports, providing guidance and support as needed for day-to-day efficient execution
• Develop and oversee the implementation of strategies to optimize IT Help Desk operations and user support
• Oversee the delivery of high-quality IT support services to all employees across the organization, including partnering with external vendors to deliver required services not completed in-house

Governance, Risk & Cybersecurity (GRC)

• Develop and oversee compliance and risk mitigation programs to ensure adherence to legal and regulatory requirements while mitigating risks and maintaining the organization's reputation
• Develop and implement comprehensive cybersecurity strategies and policies, leveraging both internal and external resources
• Oversee regular cybersecurity assessments and audits initiatives across the IT environment to identify opportunities for improvement and mitigate potential risks
• Oversee Michelman’s security awareness training programs for employees and develop methods for continuous improvement
• Oversee disaster recovery and business continuity plans for critical IT systems and direct actions to continuously improve these procedures amid evolving external threats
• Stay abreast of emerging security threats and implement appropriate proactive countermeasures

Critical Competencies, Knowledge, Skills, and Abilities

• Strategic IT Planning – Aligns technology vision with business growth and innovation goals
• Inspirational Leadership – Inspires confidence and leads diverse teams through tough change with clarity and purpose
• Infrastructure & Security Expertise – Designs and manages scalable, resilient, and secure enterprise IT systems
• Applications & Data Leadership – Oversees ERP, BI and application development to drive business performance
• Service Delivery Excellence – Drives efficient, user-focused IT support and operations
• Project & Change Execution – Delivers complex initiatives on time and aligned to strategy
• Financial Oversight – Manages IT budgets, forecasts, procurement processes, and maximizes investment returns
•  Analytical Problem Solving – Applies critical thinking to resolve complex IT challenges
• Exceptional Communication – Translates technical insights into clear, strategic messaging across all levels
• Agility & Innovation – Adapts to change and champions continuous technology evolution

Education and Experience

•  Bachelor's degree in Information Technology, Computer Science, or related field; Master's degree preferred
• Minimum of 10 years of experience in leadership roles, with at least 5 years in a senior management position
• Proven experience in managing enterprise-wide IT services, infrastructure, applications, data platforms and security operations
• Hands-on experience with JD Edwards ERP, IBM Planning Analytics (TM1), Microsoft SQL Server, and Microsoft data warehouse technologies highly preferred
• Relevant certifications, such as CISSP, CISM, PMP, Microsoft SC or equivalent, are highly desirable

Work Hours

Michelman’s standard work hours for this role is Monday – Friday from 8am – 5pm EST.

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

About Michelman

Motivated by unwavering values, and ingrained with a passion for innovation, Michelman is a global developer and manufacturer of specialized sustainable chemistry used in industrial and agricultural coatings, digital printing, consumer packaging, and advanced composites for automotive and aerospace. From helping grow food and keep it fresh, to making vehicles lighter and more fuel efficient, to shielding our homes from the elements, Michelman‘s environmentally conscious solutions protect and enhance the materials that shape our world.

Michelman is proud of the values-focused work environment that we have crafted. We pride ourselves in our focus on our values of integrity, respect, and success. With our dedication to your technical and professional growth in addition to our rigorous onboarding experience, we guarantee that you will find yourself challenged in new ways. We offer an excellent salary, incentive and benefits package in a dynamic, empowered team environment.

No phone calls please. Michelman does not hire individuals who use tobacco products. All candidates will receive a drug test prior to beginning employment which will include a test for tobacco products.

For more information about Michelman, please visit https://www.michelman.com/.

It is Michelman, Inc. policy to seek and employ qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michelman is an Equal Opportunity Employer Minorities/Females/Disabled/Veterans

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